Refund policy

100% No-Risk Guarantee

Your first pair of Boxeres is covered by our 100% No-Risk Guarantee. Wear them, wash them and put them to the test for 30 days from the day you receive them. If you are not satisfied with the comfort, fit or quality, email info@boxere.co.uk with your order number and we will send you a different size or refund you in full — and you keep the pair you opened. If you ordered several pairs, open one to test them; any further pairs must be returned unopened and unworn to qualify for a refund or exchange. Read the full guarantee.

Returns

Our returns policy lasts 30 days. If 30 days have gone by since your purchase, we can't offer you a refund or exchange.

Apart from the first pair covered by the guarantee, to be eligible for a return your item must be unused, unworn, in the original packaging and in the same condition that you received it.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, usually within 5–7 working days.

Late or missing refunds

If you haven't received a refund within 10 working days of us receiving your item and approving the refund, please double-check your bank account or contact your credit card company, as it may take some time before your refund is officially recorded. If you still have not received your refund, please contact us at info@boxere.co.uk.

Return shipping

To start a return or exchange, email info@boxere.co.uk with your order number and we will send you the return address. You are responsible for paying your own shipping costs for returning your item; original shipping costs are non-refundable. If you are returning items worth over £50, please use a trackable shipping service — we can't guarantee that we will receive your returned item.